(4.5 / 5)1695+ Ratings
Tom and Teddy Reviews
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Feb 11, 2023
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Tom and Teddy Customer’s Q&A
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Tom and Teddy FAQs
How can I contact Tom & Teddy?
You can email Tom & Teddy at contact@tomandteddy.com.
What is the standard domestic delivery time in the USA?
The standard delivery time in the USA is 3-5 working days.
What happens if Tom & Teddy does not have sufficient stock to deliver the goods I ordered?
If for any reason, Tom & Teddy does not have sufficient stock to deliver the goods you have ordered, they will not charge your credit or debit card.
What happens if my order is not accepted?
If your order is not accepted, you will receive an email from Tom & Teddy telling you the reasons why.
What payment methods are accepted by Tom & Teddy?
Tom & Teddy accepts most major credit/debit cards.
Can I return or exchange my Tom & Teddy swimwear if it doesn't fit or it's not what I expected?
Yes, you can organize a return or exchange by using Tom & Teddy's Returns Center or by contacting them via their contact form. Tom & Teddy provides an exchange or refund on tagged, unworn garments within 30 days from the delivery date.
Is standard delivery to the USA free of charge?
Yes, standard delivery to the USA is free of charge.
How long should worldwide deliveries take?
Worldwide deliveries should take approximately 5-10 working days.